Privacy Policy
About this policy
This policy tells you how QUBE (“we”, “us”, “our”) collects, uses, keeps and protects your personal information. It applies to this website and to the services we provide. We follow the New Zealand Privacy Act 2020.
Who we are
[QUBE Construction Cost Managers Limited]
Queenstown office: Suite 108, L1, Alta House, Terrace Junction, Frankton, Queenstown
Tauranga office: Suite 1, 26 Gravatt Road, Papamoa Beach, Tauranga
Phone: 0800 782 377
Email: info@qube-qs.co.nz
The information we collect
We collect only the information that we need to give you our services. This can include:
Your name, email address, phone number and postal address.
Your company name and job title.
Information about your project or property, such as addresses, plans and drawings.
Records of the messages, emails and calls you have with us.
Technical information from your visit to our website, such as your IP address, browser type, the pages you visit and the time of your visit.
How we collect information
We collect information:
From you, when you contact us, send an enquiry, ask for a quote or use our services.
From other people involved in your project, such as architects, builders, developers, insurers, lenders or property managers.
From public sources, such as council records and property information.
From cookies and similar tools on our website.
If we collect information about you from another person, we will tell you about it when this is reasonable and practical, as the Privacy Act requires.
How we use your information
We use your information to:
Reply to your enquiries and give you quotes.
Provide our quantity surveying and cost management services.
Prepare reports, valuations and other documents for your project.
Manage our relationship with you, including invoices and payments.
Improve our website and our services.
Obey the law and our professional obligations.
We do not sell your personal information.
Who we share your information with
We share your information only when this is necessary. We can share it with:
Other people involved in your project, when you agree or when this is necessary for the service.
Service providers that help us run our business, such as website hosting, email, IT support and accounting providers.
Our professional advisers, such as lawyers and accountants.
Government agencies or other parties, when the law requires it.
Some of our service providers, such as our website platform, keep data on servers outside New Zealand. We use providers that protect personal information to a standard that is similar to New Zealand law.
Cookies and analytics
Our website uses cookies. Cookies are small files that your browser keeps on your device. Some cookies are necessary for the website to operate. Others help us to understand how people use the website, for example through Google Analytics.
How we protect your information
We take reasonable steps to keep your information safe from loss, unauthorised access, use, change or disclosure. If a privacy breach occurs that is likely to cause serious harm, we will tell you and the Office of the Privacy Commissioner, as the law requires.
How long we keep your information
We keep your information only for as long as we need it for the purposes in this policy, or for as long as the law requires. When we no longer need it, we delete it or destroy it safely.
Your rights
You have the right to:
Ask for a copy of the personal information that we hold about you.
Ask us to correct information that is wrong.
To make a request, email us at info@qube-qs.co.nz. We will reply within 20 working days. We may ask you to confirm your identity before we give you information.
Complaints
If you have a concern about your privacy, please contact us first. We will try to solve the problem. If you are not satisfied with our reply, you can make a complaint to the Office of the Privacy Commissioner at www.privacy.org.nz.
Changes to this policy
We can change this policy at any time. The new version will be on this page, with the date of the change at the top.